Legal

Privacy policy

Portalis handles your clinical and personal information under professional confidentiality standards. Here we explain what data we collect, why we use it and how you can request its deletion.

What we collect

Name, email, phone or WhatsApp, country of residence and a short description of your need. If you move forward with an evaluation, we also hold the clinical information from the interviews and the instruments applied.

Why we use it

Only to contact you, schedule your interviews, prepare your report and follow up. We never sell or transfer your data to third parties for commercial or advertising purposes.

Who it is shared with

Your report is delivered to you. If you ask us to send it to your attorney, we do so with your express authorization. Clinical information is only accessible to the psychologist handling your case.

How long we keep it

Clinical documentation is retained for the period required by applicable professional standards. You may request a copy or the deletion of your personal data at any time.

Your rights and contact

You can request access, correction or deletion of your data by writing to info@portalis.site. We answer every request within the following business days.